These terms conditions govern every purchase made on ely-beauty.com. By placing an order you accept these terms conditions in full, alongside our Privacy Policy and Refund & Returns Policy. They do not affect your statutory rights under the Consumer Rights Act 2015.

Terms Conditions: the essentials

These terms conditions cover orders and acceptance, pricing and payment, delivery, returns, warranty, intellectual property and liability. If anything is unclear before you buy, please contact us and we will explain it in plain language.

Terms Conditions: governing law

These terms conditions are governed by the laws of England and Wales. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of England and Wales.

Terms Conditions: what UK shoppers should know

ELYSORA K-Beauty is built on three priorities: genuine products sourced from brands and authorised UK distributors, transparent pricing with VAT shown at checkout, and fast tracked delivery to the United Kingdom and internationally. Everything published here, including these terms conditions, is written to be clear and useful rather than to bury you in legal jargon.

Korean skincare rewards consistency. A steady routine of cleanse, hydrate, treat and protect will outperform any single product, and our role is to supply genuine versions of what that routine needs. Every order is checked for seals, batch codes and expiry dates before dispatch.

Why customers trust ELYSORA K-Beauty

  • 100% authentic K-Beauty from brands and authorised UK distributors.
  • English INCI labels added where original packaging is Korean only.
  • Worldwide tracked delivery on orders over $200 USD, with express, EU and worldwide options.
  • Secure checkout by card, Apple Pay, Google Pay, PayPal and Klarna.
  • Responsive UK support answering most messages within one working day.

Terms Conditions: orders, pricing and delivery summary

All orders are subject to acceptance and availability. Prices are shown in GBP and include VAT where applicable. We reserve the right to decline or cancel an order if a product is out of stock, a pricing error has occurred, or fraud is suspected. Delivery timescales and options are detailed in our Shipping Policy.

Standard worldwide tracked shipping is a flat $8 USD and typically arrives in 15–30 business days; it is free on orders over $200 USD. Express next-day and EU options are available at checkout, with tracking emailed on dispatch.

Terms Conditions: returns and your statutory rights

Our full returns process is set out in the Refund & Returns Policy. Nothing in these terms conditions limits your rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013. You have the right to cancel most orders within 14 days of receipt without giving a reason.

Terms conditions — quick FAQ

Is ELYSORA K-Beauty authentic? Every product is genuine, traceable and sourced directly from the brand or an authorised distributor — never grey-market stock. Batch codes can be verified on arrival.

Where can I get help with these terms conditions? Visit the Contact Us page or browse the FAQ. You can also explore new arrivals in the K-Beauty shop or read routine guides on the blog.

Terms & Conditions

These Terms govern your access to and use of ely-beauty.com and any purchase made through the Website. By browsing or placing an order, you confirm that you have read, understood and agree to these Terms together with our Privacy Policy.

Last updated: 22 May 2026

1. Definitions

Customer / You
Any person who uses the Website or purchases from us.
Products
Any items offered for sale on the Website.
Order
A request submitted by you to purchase Products.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Website.

3. Orders & Acceptance

All Orders are subject to acceptance and availability. We may decline or cancel an Order if a Product is out of stock, if there is a pricing error, or if we suspect fraud.

4. Pricing & Payment

Prices are shown in GBP and include VAT where applicable. We reserve the right to correct pricing errors before dispatch. Payment is processed securely at checkout via the methods displayed.

5. Delivery

Delivery timescales are estimates and not guaranteed. Full details of shipping zones, costs and carriers are set out in our Shipping Policy. Risk in the Products passes to you on delivery.

6. Returns & Refunds

Your right to return Products and receive a refund is governed by our Refund & Returns Policy and applicable UK consumer law, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

7. Warranty & Conformity

All Products are sold as described, fit for purpose and of satisfactory quality in accordance with the Consumer Rights Act 2015. If a Product fails to meet these standards, contact us within the statutory timeframe for a repair, replacement or refund.

8. Intellectual Property

All content on this Website, including text, images, logos and design, is owned by or licensed to ELYSORA K-Beauty. You may not reproduce, distribute or use any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, ELYSORA K-Beauty’s liability for any claim arising from these terms conditions is limited to the value of the relevant Order. We do not exclude liability for death or personal injury caused by our negligence, fraud or any matter that cannot be excluded by law.

10. Privacy

Your personal data is processed in accordance with our Privacy Policy, which forms part of these terms conditions and complies with the UK GDPR and the Data Protection Act 2018.

11. Governing Law

These terms conditions are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection law in your country of residence applies.

12. Contact

Questions about these terms conditions? Reach us via the Contact Us page. We aim to respond within one working day.